Privacy Policy

Privacy Policy

Last Updated: August 13, 2026

At Girenavo, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By using the Girenavo website, you agree to the practices described in this Privacy Policy.

If you have any questions regarding your privacy or personal information, please contact us:

Email:
service@girenavo.com

1. Information We Collect

When you visit Girenavo, place an order, or communicate with us, we may collect certain information necessary to provide our services.

Information You Provide To Us

You may provide information such as:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Customer service communications
  • Product reviews or feedback

This information allows us to process your orders, provide support, and improve your shopping experience.

2. Information Collected Automatically

When you browse our website, we may automatically collect certain information about your device and browsing activity.

This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website interactions
  • Referral sources
  • Shopping activity

This information helps us understand how customers use our website and improve website performance.

3. Cookies & Similar Technologies

Girenavo uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Understand customer behavior
  • Provide relevant product recommendations
  • Analyze website performance

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. How We Use Your Information

We use collected information to provide and improve our services, including:

Processing Orders

We use your information to:

  • Confirm purchases
  • Process payments
  • Arrange shipping
  • Provide order updates

Customer Support

We use your information to:

  • Respond to questions
  • Assist with orders
  • Handle returns or product concerns

Improving Our Website

We analyze customer interactions to:

  • Improve website design
  • Enhance product selection
  • Create a better shopping experience

Marketing Communications

With your permission, we may send:

  • Product updates
  • Special offers
  • New collection announcements
  • Promotional emails

You may unsubscribe from marketing emails at any time.

5. How We Share Your Information

Girenavo does not sell or rent your personal information to third parties.

We may share information only when necessary to provide our services, including:

Service Providers

We may work with trusted third-party providers for:

  • Payment processing
  • Order fulfillment
  • Shipping services
  • Website analytics
  • Customer support

These partners are authorized to use your information only to provide services on our behalf.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Protect our rights
  • Prevent fraud
  • Protect customer safety
  • Comply with legal obligations

6. Payment Information

All payments are processed through secure third-party payment providers.

Girenavo does not directly store complete payment card details on our servers.

Payment providers process your information according to their own privacy policies and security standards.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission method or storage system can be guaranteed to be completely secure.

While we work to protect your information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Girenavo is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Privacy Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Manage cookie preferences

To make a privacy request, please contact us:

Email:
service@girenavo.com

10. Children's Privacy

Girenavo products and services are intended for general consumers.

We do not knowingly collect personal information from children without appropriate parental consent.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Website features
  • Legal requirements

Any updates will be posted on this page with the revised effective date.

We encourage you to review this Privacy Policy periodically.